Problem
Cleaning businesses rely on disconnected tools for scheduling communication and job tracking leading to inefficiencies missed bookings and poor operational visibility.
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Case Study
Multi Tenant SaaS Platform for Cleaning Operations Management
A multi-tenant SaaS platform built to help cleaning businesses manage jobs, teams, and client operations through one centralized system.
Solution
Built a centralized multi tenant platform that handles real time booking scheduling team assignment and operational tracking through a unified dashboard.
Impact
Streamlined service operations reduced manual coordination and enabled scalable management of high volume bookings across multiple teams and locations.
Metrics
Target Users
Cleaning Service Businesses
Architecture
Multi-Tenant SaaS
Highlights
- •Designed scalable multi tenant architecture for SaaS environments
- •Focused on real world operational workflows not just UI interactions
- •Built system level logic for scheduling coordination and job tracking
Core Features
- •Multi tenant architecture supporting multiple business accounts
- •Real time booking and scheduling system with availability logic
- •Customer management system with job history and tracking
- •Team and crew assignment with workflow status updates
- •Centralized dashboard for operations monitoring and control
- •Analytics system for tracking performance bookings and revenue
- •End to end workflow from request to job completion
Challenges
- •Designing scheduling logic for real time availability and assignments
- •Managing state across multiple tenants users and workflows
- •Balancing performance with complex dashboard data updates
Future Scope
- •Automated dispatch system for optimal crew assignment
- •Advanced analytics with predictive insights
- •AI assisted workflow optimization and recommendations
Tech Stack
Frontend
- •Next.js 14 App Router
- •React
- •TypeScript
- •Tailwind CSS
Backend and API
- •NextAuth.js with JWT authentication and role based access
- •REST API architecture with server actions and route handlers
Data Layer
- •PostgreSQL with Prisma ORM
- •Optional demo mode with local state fallback
State Management
- •Zustand for global client state
Payments
- •Stripe integration with checkout sessions webhooks and refunds
AI Integration
- •OpenAI GPT for chat assistant and business insights
Data Visualization
- •Recharts for analytics dashboards and reporting
UI System
- •Radix UI primitives with custom component system
Utilities
- •Zod validation
- •Date handling
- •CSV export
Deployment
- •Vercel